By shopping with Maanvi Mart, you agree to the terms outlined below. These Terms & Conditions govern your use of our website, purchasing goods from our store, and interacting with us online.

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1. General

Maanvi Mart is a locally owned convenience store based in Palmerston North, New Zealand. Our products are available for online purchase via [yourdomain.co.nz] with options for in-store pickup.

All prices are shown in New Zealand Dollars (NZD) and include GST unless stated otherwise.

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2. Ordering

When placing an order, you agree that:

• All information provided is accurate and complete.

• You have the legal right to use the payment method chosen.

• Orders are subject to product availability.

We reserve the right to cancel or refuse any order at our discretion, especially in the case of suspected fraud or pricing errors.

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3. Payments

We use Stripe for secure online payments. Your payment information is handled securely and not stored on our servers.

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4. Pickup & Collection

Orders placed online can be picked up in-store during business hours. Please bring your order confirmation and identification when collecting.

If you do not collect your order within 3 days and cannot be contacted, we reserve the right to cancel the order.

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5. Returns & Refunds Policy

Because we sell perishable and consumable goods, we do not accept returns or exchanges unless a product is:

• Damaged, or

• Faulty before opening

If this happens:

• Please contact us within 24 hours of pickup

• Include your order number, product photo, and description of the issue

We may offer a replacement or store credit at our discretion.

We do not accept returns for:

• Change of mind

• Opened or used products

• Items not reported as damaged within 24 hours

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6. Product Information

While we aim to provide accurate product descriptions and images, actual packaging and availability may vary. If a product becomes unavailable after your order is placed, we’ll contact you to offer a substitute or refund.

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7. Limitation of Liability

Maanvi Mart is not liable for any indirect loss, damage, or expense related to your use of the website or any products purchased, beyond the value of your original purchase.

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8. Privacy

Your personal information is handled in accordance with our Privacy Policy. We use your data only for order processing, communication, and analytics.